Owner FAQs
Answers to your frequently asked questions
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What are the areas Success Realty Property Management covers?
We manage homes throughout El Paso, Horizon City, and Socorro, TX. We cover El Paso County and the direct surrounding areas. -
Why should I choose Success Realty Property Management to manage my property?
View this presentation to see how Success Realty will manage your property and tenants. -
What is the turnaround time for calls and emails?
We respond to communicate as quickly as possible, effectively, and efficiently as possible. We strive for the same business day response, but return all communication within 24-28 hours. -
How do I get my monthly rent?
We will send your funds via direct deposit to a checking or savings account no later than the 10th of the month, pending prompt rental payment from the tenant. You will always have online access to your account at all times. -
What type of applications and leases do you use?
We use the Texas Association of REALTORS (TAR) lease agreement, and management agreement, and lease application. -
Who handles the eviction process?
We will handle the eviction process from posting the Notice to Quit, to the filing, and the appearing before the judge. You will also be responsible for the court costs. -
Who does the maintenance work and will I get to approve repairs before they are done?
We outsource all our maintenance so that vendors stay competitive and make sure we get the best pricing for you. We will always notify you for a non-emergency repair to the home and in the event of an emergency, if we can't reach you; our management agreements allow us to up to 1 month's rent to begin to resolve the problem. -
Do you actually go to the house when the tenants are there?
Yes, we go to the home once a year and perform an interior inspection to make sure the tenants are taking care of the home. We complete an inspection report as well as take pictures. These inspections help to identify any potential problems on the property as well as making sure the tenants are maintaining the home.

